Management 3.0

Je suis encore en train de lire Management 3.0 (de Jurgen Appelo) et à mesure que j'avance, je découvre de très beaux extraits.  En voici quelques-uns qui me touchent particulièrement :

Laozi, 2600 ans av. J-C

Intelligent control appears as uncontrol or freedom.  And for that reason it is genuinely intelligent control.  Unintelligent control appears as external domination.  And for that reason it is really unintelligent control.  Intelligent control exerts influence without appearing to do so.  Unintelligent control tries to influence by making a show of force.

Jurgen Appelo

What you are less aware of is that micromanagement - even if you intend it to be temporary - often prevents the workers from being able to self manage or otherwise show that they could handle more authority.  So they continue to work in a dependent way (...)

Jurgen Appelo expliquant "The hidden Power of Social Networks"

They found that people's expertise is not the most important indicator of their performance.  Instead, what actually makes a difference is their connectivity in the organization.

Cockburn

Given that much of the knowlege used in projects is tacit knowledge (undocumented and hard to transfert), the people in an organization need to share it through "osmotic communication" and working together.  And therefore it is imperative that our software teams consist of people who want to share and work together.